Outage in CM.com
Degraded performance Agent Inbox - Message processing delayed
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/15/2026 08:09PM
This incident has been resolved.
MONITORING
1 day ago - at 06/15/2026 03:28PM
All delayed task have now been processed. We will continue to monitor to make sure no new issues arise.
IDENTIFIED
2 days ago - at 06/15/2026 02:27PM
Processing of new in and outgoing traffic is resumed successfully.
We are still processing delayed tasks at the moment.
INVESTIGATING
2 days ago - at 06/15/2026 01:41PM
We are currently investigating an issue that causes a delay in handovers and the processing of tasks for Agent Inbox.
All in and outgoing traffic is delayed. Our product team is continuing to investigate this issue.
INVESTIGATING
2 days ago - at 06/15/2026 01:05PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 06/15/2026 12:56PM
We are currently investigating this issue.
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