Outage in CM.com
Mobile Service Cloud - Analytics portal out of date
Resolved MinorIncident Report
Summary AI Generated
The Mobile Service Cloud Analytics portal experienced import failures that prevented data from refreshing, leaving the portal displaying data that was up to two days out of date. The issue persisted for approximately 43 hours before being resolved on July 16, 2026.
Due to import failures, the Mobile Service Cloud data has not been refreshed today, meaning it will only show data up to the day before yesterday. The problem should be resolved around 07:00 UTC tomorrow
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/16/2026 06:04AM
This incident has been resolved.
IDENTIFIED
11 days ago - at 07/14/2026 11:18AM
Due to import failures, the Mobile Service Cloud data has not been refreshed today, meaning it will only show data up to the day before yesterday. The problem should be resolved around 07:00 UTC tomorrow
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