Outage in CM.com
Operator Service Interruption: Japan
Resolved MinorIncident Report
Summary AI Generated
CM.com experienced a 7-hour service interruption affecting mobile network operators in Japan. The issue required two rounds of intervention, as the problem recurred after an initial fix was implemented, necessitating further coordination with partners. The incident was fully resolved on August 18, 2026.
We are currently investigating an issue affecting service for several mobile operators in Japan. We will provide updates as more information becomes available.
Components affected
CM.com Mobile network operators: JapanTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
27 minutes ago - at 08/18/2026 08:27PM
This incident has been resolved.
MONITORING
about 1 hour ago - at 08/18/2026 07:30PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 4 hours ago - at 08/18/2026 04:40PM
We are aware this issue has returned. We are coordinating with our partners to resolve this as quickly as possible.
MONITORING
about 7 hours ago - at 08/18/2026 02:07PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 7 hours ago - at 08/18/2026 02:02PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 7 hours ago - at 08/18/2026 01:33PM
We are currently investigating an issue affecting service for several mobile operators in Japan. We will provide updates as more information becomes available.
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