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Outage in CM.com

Verification & Sign - Database issue

Resolved Major
October 01, 2026 - Started about 23 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

CM.com experienced a database cluster issue lasting approximately 1.9 hours, impacting the iDIN, IBAN Verification, and CM Sign services. A fix was implemented and monitored before the incident was fully resolved.

We are experiencing an issue with the database cluster which is currently being investigated.

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Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 10/01/2026 08:46AM

This incident has been resolved.

MONITORING about 22 hours ago - at 10/01/2026 07:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 23 hours ago - at 10/01/2026 06:55AM

We are experiencing an issue with the database cluster which is currently being investigated.

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