Outage in CM.com
Message Insights + Transactions API - Interruption
Resolved MinorIncident Report
Summary AI Generated
CM.com experienced a ~1.6-hour interruption affecting Message Insights customer tooling, the Transactions API, and the Messaging Log. The issue was identified and a fix was implemented, with the incident fully resolved by 09:31 CET on November 4, 2026.
We are currently investigating an interruption on the Message Insights customer tooling and Transactions API.
Components affected
CM.com Messaging LogTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 11/04/2026 08:31AM
This incident has been resolved.
MONITORING
6 days ago - at 11/04/2026 08:14AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 11/04/2026 07:59AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 11/04/2026 07:00AM
We are currently investigating an interruption on the Message Insights customer tooling and Transactions API.
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