Outage in Coalesce

Errors Commiting to GitHub

Resolved Major
May 27, 2025 - Started 8 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating errors received when attempting to commit to git. We will update here as the investigation progresses with any additional information that may be uncovered.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/27/2025 07:27PM

We're confirming this issue is resolved and has not reoccured after we released the latest version of the Coalesce application.

MONITORING 8 months ago - at 05/27/2025 06:10PM

A fix for this issue has passed testing successfully and was deployed to all Coalesce production clusters. Please refresh any browser sessions to realize the fix that is included in the latest version Coalesce v7.18.2.

We continue to monitor this situation for approximately one (1) hour. If our logging remains clear we will mark this incident as resolved.

IDENTIFIED 8 months ago - at 05/27/2025 03:10PM

Testing of the software fix is proceeding as expected. Additional updates will be posted here when we deploy the software fix to our production infrastructure.

IDENTIFIED 8 months ago - at 05/27/2025 02:07PM

We've identified the issue as only impacting Coalesce clients that utilize GitHub as their git provider. A fix has been created and is currently being tested internally. Once testing is successful a new version of the Coalesce application will be deployed to all production clusters and release notes will be publicly available.

INVESTIGATING 8 months ago - at 05/27/2025 12:41PM

We are investigating errors received when attempting to commit to git. We will update here as the investigation progresses with any additional information that may be uncovered.

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