Outage in Cockroach Labs

Connection attempts failing for multiple Basic tenants in GCP South America (southamerica-east1).

Resolved Major

September 17, 2026 - Started 15 days ago - Lasted about 2 hours
Official incident page

Incident Report

CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) are currently experiencing network connectivity issues. We are investigating and will provide an update shortly

Components affected

Cockroach Labs CockroachDB Basic/Standard

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 15 days ago - at 09/17/2026 08:39PM

This incident has been resolved. CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) experienced network connectivity issues that have now been fully restored. Connectivity has returned to normal and all affected clusters are operating as expected. We apologize for any disruption this may have caused. If you continue to experience any issues, please contact support.

INVESTIGATING 15 days ago - at 09/17/2026 07:08PM

Latest Cockroach Labs outages

Cloud Latency, Delays, Connection Issues - about 1 month ago

Cluster connectivity and execution issues - about 2 months ago

Cluster Creation Failure - 3 months ago

Unable to accept invites - 4 months ago

Degraded performance in one AWS us-east-1 availability zone - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook