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Outage in Coconut Software

Intermittent errors and latency

Resolved Major
October 22, 2025 - Started 4 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating intermittent errors affecting our application. Our team is actively working to identify and resolve the root cause. We’ll update you here as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/22/2025 11:01PM

This incident has been resolved.

MONITORING 4 months ago - at 10/22/2025 06:23PM

A fix has been implemented and performance should continue to improve. We are actively monitoring to ensure stability.

MONITORING 4 months ago - at 10/22/2025 03:40PM

We're continuing to monitor the situation, but users should no longer be experiencing errors or latency.

IDENTIFIED 4 months ago - at 10/22/2025 03:00PM

Although a fix has been implemented, users may still experience brief service interruptions while our team continues to monitor changes. We'll provide updates here as soon as more information becomes available.

MONITORING 4 months ago - at 10/22/2025 02:18PM

A fix has been implemented. Our engineering team is currently monitoring the recent changes and we will continue to provide updates through this page.

INVESTIGATING 4 months ago - at 10/22/2025 01:52PM

We are currently investigating intermittent errors affecting our application. Our team is actively working to identify and resolve the root cause. We’ll update you here as soon as we have more information.

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