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Outage in Coda

Attachment and image processing delays

Resolved Major
October 20, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Coda has been experiencing an outage that is preventing the scanning of attachments and images for viruses. This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully, but we are experiencing a delay in processing them to deem them safe to provide to other collaborators of your document. Once the AWS + Scanii issues are resolved, it is expected that all images and attachments previously uploaded will become available to collaborators across docs. We are monitoring the situation and hope to have a resolution shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/20/2025 08:08PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 10/20/2025 06:09PM

Coda has been experiencing an outage that is preventing the scanning of attachments and images for viruses.

This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully, but we are experiencing a delay in processing them to deem them safe to provide to other collaborators of your document.

Once the AWS + Scanii issues are resolved, it is expected that all images and attachments previously uploaded will become available to collaborators across docs.

We are monitoring the situation and hope to have a resolution shortly.

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