Outage in CodaBox

myCodaBox instability / delivery to Exact Online did not happen this night

Resolved Major

March 27, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

- The performance of myCodaBox is unreliable. - Deliveries to Exact online did not happen this night. We are investigating the issue.

Components affected

CodaBox VOICI CodaBox VOILA CodaBox SODA CodaBox CODA CodaBox My

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/28/2024 09:27AM

This incident has been resolved.

MONITORING about 2 years ago - at 03/27/2024 03:08PM

All Exact Online deliveries have completed around 13:00.

MONITORING about 2 years ago - at 03/27/2024 10:06AM

Exact Online files are still being transferred.
myCodaBox is stable again.

We're monitoring the systems.

INVESTIGATING about 2 years ago - at 03/27/2024 09:00AM

Exact Online delivery has been started. Files are being delivered to Exact Online mailboxes.

INVESTIGATING about 2 years ago - at 03/27/2024 08:18AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 03/27/2024 08:05AM

- The performance of myCodaBox is unreliable.
- Deliveries to Exact online did not happen this night.

We are investigating the issue.

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