Outage in Codat

Suppliers for some Netsuite connections may be deleted

Resolved Minor
March 28, 2025 - Started 28 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are actively investigating an issue resulting in removal of previously synced Suppliers for some Netsuite connections. Affected users will notice that a large number of Suppliers are marked as deleted. This incident will be updated as soon as we have identified the issue, and no later than 9:10pm GMT.
Components affected
Codat API - Production
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 03/28/2025 09:06PM

The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

If you are still affected by this issue, please contact support@codat.io

MONITORING 28 days ago - at 03/28/2025 07:59PM

We have implemented a fix in production.

Affected users should now notice that Netsuite Suppliers previously marked as deleted have been restored.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

IDENTIFIED 28 days ago - at 03/28/2025 07:33PM

We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix in production, and no later than 9:10pm GMT.

INVESTIGATING 28 days ago - at 03/28/2025 07:08PM

We are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 03/28/2025 07:08PM

We are actively investigating an issue resulting in removal of previously synced Suppliers for some Netsuite connections.

Affected users will notice that a large number of Suppliers are marked as deleted.

This incident will be updated as soon as we have identified the issue, and no later than 9:10pm GMT.

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