Outage in Codat
NetSuite bills MapError
Resolved MajorIncident Report
We are actively investigating an issue preventing users from syncing bills from NetSuite.
Affected users will notice that any bill syncs from NetSuite will fail with a MapError.
This incident will be updated as soon as we have identified the issue, and no later than 10AM BST.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/25/2025 01:04PM
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to sync bills from NetSuite without disruption.
If you are still affected by this issue, please contact support@codat.io
MONITORING
12 months ago - at 04/25/2025 08:16AM
We have implemented a fix in production.
Affected users should now notice that NetSuite bills datasets now complete successfully.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
IDENTIFIED
12 months ago - at 04/25/2025 08:02AM
We have identified the cause of the incident and are currently implementing a fix to remediate the issue.
This incident will be updated as soon as we have successfully tested and rolled out a fix, and no later than 10AM BST.
INVESTIGATING
12 months ago - at 04/25/2025 07:47AM
We are actively investigating an issue preventing users from syncing bills from NetSuite.
Affected users will notice that any bill syncs from NetSuite will fail with a MapError.
This incident will be updated as soon as we have identified the issue, and no later than 10AM BST.
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