Outage in Codat

Intermittent API timeouts

Resolved Minor
May 20, 2025 - Started 5 days ago - Lasted 34 minutes
Official incident page

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Outage Details

We are actively investigating an issue which is causing intermittent timeouts for our API Affected users may notice that certain API calls are timing out or taking longer than usual to complete. This incident will be updated as soon as we have identified the issue, and no later than 17:45
Components affected
Codat API - Production
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/20/2025 04:00PM

The incident has now been resolved as ongoing monitoring has shown the platform has returned to normal stability.

API responses should have now returned to being performant.

If you are still affected by this issue, please contact support@codat.io

MONITORING 5 days ago - at 05/20/2025 03:55PM

We have implemented a fix here. Affected users should now notice that the response times of our API have returned to normal.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

INVESTIGATING 5 days ago - at 05/20/2025 03:47PM

We are actively investigating an issue which is causing intermittent timeouts for our API

Affected users may notice that certain API calls are timing out or taking longer than usual to complete.

This incident will be updated as soon as we have identified the issue, and no later than 17:45

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