Outage in Codat
Shopify - unable to create new connections
Resolved MajorIncident Report
We are currently investigating an issue where no new data connections can be linked to Shopify, for clients using custom apps. Existing connections are not affected.
Affected users will notice that they are unable to generate a Shopify access token from their custom app during the linking process.
This incident will be updated as soon as we have identified the issue.
Need to monitor Codat outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 02/04/2026 03:34PM
We have released a fix for this issue.
Data connections can now be created to Shopify, for clients using custom apps. Please see our docs for updated linking instructions: https://docs.codat.io/integrations/commerce/shopify/commerce-shopify-custom-apps
If you are still affected by this issue, please contact support@codat.io
IDENTIFIED
1 day ago - at 02/03/2026 09:35AM
We have identified the issue and are in the process of implementing a fix.
This incident will be updated as soon as we have successfully tested and rolled out a fix in production
INVESTIGATING
2 days ago - at 02/02/2026 10:56AM
We are currently investigating an issue where no new data connections can be linked to Shopify, for clients using custom apps. Existing connections are not affected.
Affected users will notice that they are unable to generate a Shopify access token from their custom app during the linking process.
This incident will be updated as soon as we have identified the issue.
Latest Codat outages
Xero BankTransactions: High Number of Validation Errors - 19 days ago
Bank Feeds Link SDK: calls to generate OTP failing with a CORS error - about 2 months ago
Small number of Xero pushes incorrectly showing as errored - 2 months ago
Codat services unavailable - Cloudflare outage - 3 months ago
Account Categorization Performance Degradation. - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
