Outage in Code42

CrashPlan for Small Business - Account Page Issues

Resolved Maintenance
August 31, 2022 - Started over 2 years ago - Lasted about 14 hours
Official incident page

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Outage Details

We are aware of problems accessing the Account page in the CrashPlan for Small Business administration console. We are investigating the issue and will report back shortly.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 08/31/2022 09:42PM

A fix for this issue will be applied tonight during the Release Maintenance for the US5 CrashPlan product, including Small Business.

IDENTIFIED over 2 years ago - at 08/31/2022 05:55PM

The issue has been identified and a fix is being created.

INVESTIGATING over 2 years ago - at 08/31/2022 12:24PM

We are aware of problems accessing the Account page in the CrashPlan for Small Business administration console. We are investigating the issue and will report back shortly.

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