Outage in Code42

The Incydr and Backup applications are experiencing issues across several services.

Resolved Major
February 18, 2025 - Started 20 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating the issue. The applications may appear to be completely down for some customers.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 02/18/2025 09:30PM

This incident has been resolved.

MONITORING 20 days ago - at 02/18/2025 03:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 20 days ago - at 02/18/2025 02:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 20 days ago - at 02/18/2025 02:05PM

We are investigating the issue. The applications may appear to be completely down for some customers.

Latest Code42 outages

Delay in processing Alerts - 12 days ago
Event Processing Delays - 28 days ago
Experiencing issues with Web Restores - about 1 month ago
Intermittent errors managing Trust configuration in admin console - about 1 month ago
Event Processing Delays - about 2 months ago

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