Outage in Code42
Failing Logins for Incydr
Resolved MajorIncident Report
Summary AI Generated
Code42's Incydr service experienced a major outage where user logins were failing in the production environment for 14.8 hours. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution. The incident affected all users attempting to access the Incydr platform during this timeframe.
We are currently investigating an issue that is causing login to fail in the production environment
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/24/2026 12:40PM
This incident has been resolved.
MONITORING
7 days ago - at 03/24/2026 12:28AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 03/23/2026 11:53PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 03/23/2026 11:33PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 03/23/2026 11:24PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 03/23/2026 10:40PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 03/23/2026 10:36PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 03/23/2026 09:57PM
The issue with logins has been and identified and a fix is being worked on.
INVESTIGATING
7 days ago - at 03/23/2026 09:56PM
We are currently investigating an issue that is causing login to fail in the production environment
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