Outage in CodeTwo

[Australia] Email delivery delays linked to Azure node issues

Resolved Minor
August 25, 2025 - Started 11 days ago - Lasted 30 minutes
Official incident page

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Outage Details

Microsoft is currently experiencing Azure availability issues across several nodes in Australia. We have switched our infrastructure to healthy instances within the same region. However, some emails that were being processed during the failover are still stuck in the affected node. As a result, messages sent in the last 25 minutes may be delivered with a delay to final recipients. All current messages are being delivered without delay, and all emails include signatures as expected. At present, all services are operating normally, and no action is required on your end. We expect the issue to be resolved within approximately 30 minutes.
Components affected
CodeTwo Mail flow
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 08/25/2025 06:01AM

This incident has been resolved.

IDENTIFIED 11 days ago - at 08/25/2025 05:32AM

Microsoft is currently experiencing Azure availability issues across several nodes in Australia.

We have switched our infrastructure to healthy instances within the same region. However, some emails that were being processed during the failover are still stuck in the affected node. As a result, messages sent in the last 25 minutes may be delivered with a delay to final recipients. All current messages are being delivered without delay, and all emails include signatures as expected.

At present, all services are operating normally, and no action is required on your end. We expect the issue to be resolved within approximately 30 minutes.

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