Outage in CodeTwo

[Europe] Delay when sending messages from Exchange Online due to Microsoft problems

Resolved Minor
August 29, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Microsoft is investigating an issue where some users are experiencing delays when sending emails from Microsoft 365. As a result, messages sent through our system are also affected, since we are part of the same mail pipeline. Please refer to EX1144276 in the admin center for more details. Here’s Microsoft’s status update on X: https://x.com/msft365status/status/1961409977400132058 Microsoft currently states that the issue is limited to Europe.
Components affected
CodeTwo Mail flow CodeTwo Mail flow CodeTwo Mail flow CodeTwo Mail flow
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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/29/2025 02:54PM

The problem has been resolved by Microsoft. For further information, please check Service health in the Microsoft 365 Admin Center (Incident ID: EX1144276).

CodeTwo is operating and has been operating normally. All emails were delivered with signatures attached.

INVESTIGATING about 2 months ago - at 08/29/2025 01:07PM

Microsoft continues to investigate this issue. Please refer to EX1144276 in the admin center for more details. Here’s Microsoft’s status update on X: https://x.com/msft365status/status/1961409977400132058

All emails processed through CodeTwo are currently being delivered with signatures, although some may experience delays. CodeTwo is operating normally.

INVESTIGATING about 2 months ago - at 08/29/2025 01:01PM

Microsoft is investigating an issue where some users are experiencing delays when sending emails from Microsoft 365.
As a result, messages sent through our system are also affected, since we are part of the same mail pipeline.
Please refer to EX1144276 in the admin center for more details.

Here’s Microsoft’s status update on X: https://x.com/msft365status/status/1961409977400132058

Microsoft currently states that the issue is limited to Europe.

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