Outage in Cognite Service

Incident blocking login to Infield in all clusters

Resolved Major
May 08, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Need to monitor Cognite Service outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cognite Service, and never miss an outage again.
Start Free Trial

Outage Details

Cognite engineering is currently investigating an issue preventing users from logging in to Infield. The problem is happening in all CDF clusters.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/08/2023 05:20PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/08/2023 04:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/08/2023 03:47PM

Cognite engineering is testing a fix for the issue preventing Infield users from logging in.

INVESTIGATING almost 2 years ago - at 05/08/2023 02:54PM

Cognite Engineering is still investigating the issue causing the incident that blocks login to Infield. We have not come up with any workarounds or fixes that can reduce the impact on our users.

INVESTIGATING almost 2 years ago - at 05/08/2023 01:27PM

Cognite engineering is currently investigating an issue preventing users from logging in to Infield. The problem is happening in all CDF clusters.

Be the first to know when Cognite Service and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook