Outage in Cognite Service

Incident blocking login to Infield in all clusters

Resolved Major
May 08, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Cognite engineering is currently investigating an issue preventing users from logging in to Infield. The problem is happening in all CDF clusters.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/08/2023 05:20PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/08/2023 04:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/08/2023 03:47PM

Cognite engineering is testing a fix for the issue preventing Infield users from logging in.

INVESTIGATING over 1 year ago - at 05/08/2023 02:54PM

Cognite Engineering is still investigating the issue causing the incident that blocks login to Infield. We have not come up with any workarounds or fixes that can reduce the impact on our users.

INVESTIGATING over 1 year ago - at 05/08/2023 01:27PM

Cognite engineering is currently investigating an issue preventing users from logging in to Infield. The problem is happening in all CDF clusters.

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