Outage in Cognite Service

We're experiencing occasional delays in scheduled checklist creation in InField

Resolved Minor
April 30, 2025 - Started about 1 month ago - Lasted 25 days

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Outage Details

We are observing occasional timeouts in the InField scheduler function causing delays in the creation of checklists.
Latest Updates ( sorted recent to last )
MONITORING 19 days ago - at 05/13/2025 05:32PM

The platform has been relatively stable over the past few days. We are currently working on improving monitoring of functions.

MONITORING 21 days ago - at 05/11/2025 05:00PM

Timeouts have been observed to occur less frequently in recent days. We are preparing some improvements to the service.

MONITORING 29 days ago - at 05/03/2025 01:00PM

The incident was moved to the monitoring stage after not observing any failures in 18 hours.

IDENTIFIED 30 days ago - at 05/02/2025 12:23PM

A potential fix has been identified that will resolve this incident and the team is currently working on it.

INVESTIGATING about 1 month ago - at 05/02/2025 07:08AM

"The engineering team is further investigating what caused the delay

"

MONITORING about 1 month ago - at 04/30/2025 06:31PM

We are observing occasional timeouts in the InField scheduler function causing delays in the creation of checklists.

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