Outage in Cognite Service

Files API upload_content Failing with 500 Errors

Resolved Minor
June 11, 2025 - Started 10 days ago - Lasted 2 days

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Outage Details

Engineers have detected requests to upload_content on the Files API are failing due to 500 errors on az-typ-gp-001 Engineers are investigating the issue and we will get back with further updates as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING 9 days ago - at 06/13/2025 08:30AM

This is an update regarding the earlier issue where requests to upload_content on the Files API were failing due to 500 errors on az-typ-gp-001.

Our engineering team has identified and resolved the underlying issue. The Files API is now fully operational, and affected services should be functioning as expected.

INVESTIGATING 10 days ago - at 06/11/2025 02:41PM

Engineers have detected requests to upload_content on the Files API are failing due to 500 errors on az-typ-gp-001

Engineers are investigating the issue and we will get back with further updates as soon as possible.

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