Outage in Cohere

Degraded Performance Across All Endpoints

Resolved Minor
December 12, 2024 - Started 10 days ago - Lasted about 9 hours

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Outage Details

:mag_right: We are currently investigating this live incident. We are currently experiencing degraded performance across endpoints. Our team is actively investigating the issue and working towards a resolution. Some users may encounter slower response times and intermittent disruptions while we address the problem. We apologize for any inconvenience caused and assure you that we are doing our best to restore normal service as soon as possible. Thank you for your patience and understanding during this time. We will provide further updates as the situation progresses.
Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 12/12/2024 12:28PM

Update: Customer Impact Mitigated

Recent performance issues have been mitigated, and we are now monitoring the system for an extended period. While some users may still experience minor fluctuations, the majority of services are now operating normally.

We will continue to closely monitor the situation and keep providing further updates as needed.

MONITORING 10 days ago - at 12/12/2024 09:54AM

👀 We are monitoring to make sure the incident has been fully resolved.

IDENTIFIED 10 days ago - at 12/12/2024 09:51AM

🛠️ We have identified the root cause of the incident, and are working diligently to fix.

INVESTIGATING 10 days ago - at 12/12/2024 08:46AM

:mag_right: We are currently investigating this live incident.

We are currently experiencing degraded performance across endpoints. Our team is actively investigating the issue and working towards a resolution.


Some users may encounter slower response times and intermittent disruptions while we address the problem. We apologize for any inconvenience caused and assure you that we are doing our best to restore normal service as soon as possible.


Thank you for your patience and understanding during this time. We will provide further updates as the situation progresses.

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