The Cohere /audio/transcriptions endpoint experienced a regression where it began rejecting audio files with certain sampling rates that were previously accepted and processed successfully. This affected the availability of the audio transcription service for users submitting audio files with these sampling rates. The root cause was identified and the incident was resolved after 2.9 hours.
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/audio/transcriptions endpoints availability is affected now due to the Cohere ASR model backing the endpoint throws error for any audio inputs that are in the expected sampling rate. Previously these sampling rate audio files were accepted and processed, marking this as a regression type incident.
:hammer_and_wrench: We have identified the root cause of the incident, and are working diligently to fix.
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