Outage in Cohesity

Intermitent connectivity issue with Helios

Resolved Minor
July 28, 2022 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing intermittent cluster connectivity issues with Helios from 10:11 am PDT. We are actively working on resolving these issues.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 07/28/2022 09:39PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 07/28/2022 09:36PM

All the AWS issues are resolved now. All the Helios services also are looking healthy now.

IDENTIFIED over 2 years ago - at 07/28/2022 06:36PM

The intermittent cluster connectivity problems are due to the AWS operational issues in the Amazon Elastic Compute Cloud in the Ohio Region. We are working with AWS to resolve these issues.

https://health.aws.amazon.com/health/status

INVESTIGATING over 2 years ago - at 07/28/2022 06:20PM

We are experiencing intermittent cluster connectivity issues with Helios from 10:11 am PDT. We are actively working on resolving these issues.

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