Outage in Cohesity

Issues accessing the Helios service

Resolved Major
November 18, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We want to let our customers know that we are seeing issues accessing the Helios services. We are working to resolve the problem as soon as possible. We apologize for the inconvenience.
Components affected
Cohesity Management Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/19/2025 05:03AM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 11:04PM

Helios service is currently up and running. We are working to understand the root cause of the issue and will keep our customers posted on the update.

INVESTIGATING about 2 months ago - at 11/18/2025 10:20PM

We want to let our customers know that we are seeing issues accessing the Helios services. We are working to resolve the problem as soon as possible. We apologize for the inconvenience.

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