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Outage in Coinbase Commerce

Payments from Coinbase retail accounts unavailable

Resolved Minor
April 21, 2024 - Started over 1 year ago - Lasted about 2 months
Official incident page

Incident Report

Payments originating from Coinbase retail accounts are unavailable at this time. Our team is investigating and will provide an update shortly. Customers can continue to process payments through their Coinbase wallet or other self custodial wallets.
Components affected
Coinbase Commerce API Coinbase Commerce Checkouts

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Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 06/02/2024 07:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 04/30/2024 07:04PM

We've identified the root cause and expect a full resolution to take some time. We are committed to restoring full service as swiftly as possible. Customers can continue using self-custodial wallets for payments. We appreciate your patience.

INVESTIGATING over 1 year ago - at 04/21/2024 11:32PM

Payments originating from Coinbase retail accounts are unavailable at this time. Our team is investigating and will provide an update shortly. Customers can continue to process payments through their Coinbase wallet or other self custodial wallets.

Latest Coinbase Commerce outages

Commerce Payments - 2 months ago
Site Performance - Login, Trading, Transactions - 3 months ago
Degraded performance - Coinbase Commerce - 3 months ago
Degraded performance - Coinbase Commerce - 4 months ago
Delayed Payment Confirmation - 4 months ago

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