Outage in Coinbase Prime

Site Performance - Login, Trading, Transactions

Resolved Minor
October 20, 2025 - Started 12 days ago - Lasted about 18 hours
Official incident page

Incident Report

We are aware that customers may be unable to buy, sell, login on web, mobile at this time. Our team is investigating this issue and will provide an update. Your funds are safe.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/21/2025 12:59AM

This incident has been resolved.

MONITORING 11 days ago - at 10/21/2025 12:25AM

Coinbase systems have recovered after today's AWS outage. While we do not expect any more instability, we will continue to monitor the situation.

MONITORING 11 days ago - at 10/20/2025 10:38PM

We continue to see recovery on our services due to today's AWS outage. We do expect some continued instability for portions of the Coinbase platform and will provide updates as they become available.

MONITORING 11 days ago - at 10/20/2025 08:07PM

We are aware that most customers are unable to use many core functions of Coinbase due to ongoing issues with AWS. We continue to investigate and will provide updates as they become available.

MONITORING 11 days ago - at 10/20/2025 07:10PM

We are continuing to monitor for any further issues.

MONITORING 11 days ago - at 10/20/2025 06:21PM

We are aware that most customers are unable to use many core functions of Coinbase, such as Transfers due to ongoing issues with AWS. We do see partial recovery on our Trading service. We will continue to investigate and provide another update in 30 minutes.

MONITORING 11 days ago - at 10/20/2025 05:26PM

We are aware that customers are unable to use many core functions of Coinbase, such as Trading and Transfers due to ongoing issues with AWS. We will continue to investigate and provide another update in 30 minutes.

MONITORING 11 days ago - at 10/20/2025 05:17PM

We are aware that some customers may be experiencing delayed transfers and order failures at this time. Our team is continuing to investigate this issue and will provide an update.

MONITORING 11 days ago - at 10/20/2025 02:12PM

We are aware that some customers may be experiencing delayed transfers at this time. Our team is continuing to investigate this issue and will provide an update.

MONITORING 11 days ago - at 10/20/2025 11:06AM

Login is now restored, and sending and receiving are back to normal. Our team is continuing to assess any remaining user impacts. Rest assured, your funds are safe.

MONITORING 11 days ago - at 10/20/2025 09:34AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 10/20/2025 08:21AM

A major Amazon Web Services (AWS) outage is causing widespread internet disruptions, impacting multiple apps and services, including Coinbase.

INVESTIGATING 12 days ago - at 10/20/2025 07:34AM

We are aware that customers may be unable to buy, sell, login on web, mobile at this time. Our team is investigating this issue and will provide an update. Your funds are safe.

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