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Outage in Coinbase

Incentive Rewards Payout Delayed for US Customers

Resolved Minor
September 15, 2025 - Started 7 months ago - Lasted 18 days
Official incident page

Incident Report

Incentive payouts for US customers are delayed due to a technical issue. Our teams are actively working to resolve this as quickly as possible. Once we have resolved this issue all incentive rewards will be paid out.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/03/2025 06:41PM

This incident has been resolved.

MONITORING 7 months ago - at 09/30/2025 12:54AM

We have implemented a fix and are currently monitoring performance. Customers awaiting payment can expect to receive it in the coming days.

IDENTIFIED 7 months ago - at 09/30/2025 12:03AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 09/16/2025 12:32AM

Incentive payouts for US customers are delayed due to a technical issue. Our teams are actively working to resolve this as quickly as possible. Once we have resolved this issue all incentive rewards will be paid out.

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