This incident has been resolved.
We are currently experiencing delays with deposits due to an issue on the side of our banking partner, Standard Chartered Bank. The affected currencies and countries are:
- SGD & USD deposits in Singapore (SG)
- USD deposits in Hong Kong (HK), Philippines (PH), United Arab Emirates (AE), New Zealand (NZ), South Korea (KR), and Taiwan (TW)
We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
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