Coinbase experienced degraded performance with SEPA Direct Debit (SDD) deposits for users in Germany and the EU, lasting approximately 17 hours. The issue affected SEPA Transfers on both the Coinbase website and mobile app, while SEPA Credit Transfers and all other payment methods remained fully operational. The incident was resolved with no impact to user funds.
This incident has been resolved.
We are continuing to investigate this issue.
We are aware that some users in Germany and the EU may be experiencing degraded performance when making SEPA Direct Debit (SDD) deposits. SEPA Credit Transfers and all other payment methods remain unaffected. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
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