Outage in CoinJar
Unscheduled Service Degradation - Inaccurate Exchange Rates
Resolved MajorIncident Report
We are investigating an issue where currency exchange rates across our platform may not be correct. Members may also experience slippage errors when attempting to buy or sell cryptocurrencies.
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 10/10/2022 12:41AM
Prices have returned to normal, and members will no longer experience slippage errors or declined CoinJar Card transactions. We appreciate your patience, and we'll continue to monitor the situation.
IDENTIFIED
about 3 years ago - at 10/09/2022 11:40PM
Prices on CoinJar Exchange have returned to normal. Cryptocurrency prices on CoinJar continue to be incorrect and CoinJar Card transactions will be declined. We're sorry for the inconvenience and will provide updates as they become available.
INVESTIGATING
about 3 years ago - at 10/09/2022 10:08PM
We are investigating an issue where currency exchange rates across our platform may not be correct. Members may also experience slippage errors when attempting to buy or sell cryptocurrencies.
Latest CoinJar outages
Incident: Delays With SUI Deposits and Withdrawals - about 2 months ago
Incident: CoinJar App and Website Temporarily Unavailable - 2 months ago
Delays with responding to Support Requests - 3 months ago
Incident: CoinJar App and Website Temporarily Unavailable - 3 months ago
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