Outage in CoinJar

Login issues affecting Android users

Resolved Minor
May 02, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

Our Engineering Team have identified a bug that is currently affecting our Android users which is causing their login details to appear invalid preventing them from logging in. Our team is currently working on fixing this issue as a matter of priority.
Components affected
CoinJar for iOS and Android

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/03/2023 01:21AM

Our engineering team have released an update to the Android app which addresses the issues customers were facing with logging in. Please update your app to version 2.58.0.

IDENTIFIED over 2 years ago - at 05/02/2023 01:01AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 05/02/2023 01:00AM

Our Engineering Team have identified a bug that is currently affecting our Android users which is causing their login details to appear invalid preventing them from logging in.

Our team is currently working on fixing this issue as a matter of priority.

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