Outage in CoinJar

Login issues affecting Android users (fix applied)

Resolved Minor
May 03, 2023 - Started over 2 years ago - Lasted 15 days
Official incident page

Incident Report

A fix has been implemented and we are monitoring the results. Our Engineering Team have released an update to the CoinJar Android app which addresses the issues customers were facing with logging in. Please update your CoinJar app to version 2.58.0. If the app update is not available for you yet, you can still access CoinJar by signing in using your web browser. Contact support@coinjar.com if you experience any issues signing in.
Components affected
CoinJar for iOS and Android

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/19/2023 01:09AM

This incident has been resolved.

Please update your CoinJar app on the Google Play Store. If the app update is not available for you yet, you can still access CoinJar by signing in using your web browser.

If you have any issues, please contact support@coinjar.com for assistance.

MONITORING over 2 years ago - at 05/03/2023 10:40PM

A fix has been implemented and we are monitoring the results.

Our Engineering Team have released an update to the CoinJar Android app which addresses the issues customers were facing with logging in.

Please update your CoinJar app to version 2.58.0. If the app update is not available for you yet, you can still access CoinJar by signing in using your web browser.

Contact support@coinjar.com if you experience any issues signing in.

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