Outage in CoinJar

Issues with accessing / activating CoinJar Card

Resolved Minor
November 13, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating issues with CoinJar Card. Until this is resolved, you may find an error displayed when: - accessing your CoinJar Card details within the CoinJar app - attempting to activate your physical CoinJar Card - attempting to change your CoinJar Card PIN - attempting to add your CoinJar Card to Google/Apple wallets We apologise for the inconvenience this issue is causing, and are urgently investigating the issue. We will provide an update as soon as possible. If you have any questions, please contact support@coinjar.com
Components affected
CoinJar Swipe

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/13/2023 04:57AM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 11/12/2023 11:21PM

We are currently investigating issues with CoinJar Card. Until this is resolved, you may find an error displayed when:

- accessing your CoinJar Card details within the CoinJar app
- attempting to activate your physical CoinJar Card
- attempting to change your CoinJar Card PIN
- attempting to add your CoinJar Card to Google/Apple wallets

We apologise for the inconvenience this issue is causing, and are urgently investigating the issue. We will provide an update as soon as possible.

If you have any questions, please contact support@coinjar.com

Latest CoinJar outages

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Incident: CoinJar App and Website Temporarily Unavailable - 2 months ago
Delays with responding to Support Requests - 3 months ago
Incident: CoinJar App and Website Temporarily Unavailable - 3 months ago
Incident: Polygon (MATIC) blockchain - Delays With Cryptocurrency Transfers - 5 months ago

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