Outage in CoinJar

Incident: CoinJar App and Website Temporarily Unavailable

Resolved Major
August 07, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing an outage affecting both our website and mobile app. Users may be unable to access our services at this time. Our technical team is actively investigating the issue and working to restore normal operations as quickly as possible. We apologise for the inconvenience and appreciate your patience. Further updates will be provided as soon as more information becomes available. Thank you for your understanding.
Components affected
CoinJar Website CoinJar for iOS and Android
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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/07/2025 05:04AM

This incident has been resolved.

MONITORING 2 months ago - at 08/07/2025 01:02AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 08/07/2025 12:47AM

We are currently experiencing an outage affecting both our website and mobile app. Users may be unable to access our services at this time. Our technical team is actively investigating the issue and working to restore normal operations as quickly as possible.

We apologise for the inconvenience and appreciate your patience. Further updates will be provided as soon as more information becomes available.

Thank you for your understanding.

Latest CoinJar outages

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Delays with responding to Support Requests - 3 months ago
Incident: CoinJar App and Website Temporarily Unavailable - 3 months ago
Incident: Polygon (MATIC) blockchain - Delays With Cryptocurrency Transfers - 5 months ago
Delay in Processing Cryptocurrency Transfers – UK - 5 months ago

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