Outage in CoinJar

Unplanned CoinJar Exchange Outage

Resolved Major

December 23, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently aware of an issue preventing customers from placing orders on CoinJar Exchange using the web interface. We can confirm trading using the CoinJar Exchange API is operational at this time. Our team is investigating this issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available.

Components affected

CoinJar Exchange

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/23/2025 11:52PM

This incident has been resolved. Please contact support@coinjar.com if you experience any other issues.

MONITORING 4 months ago - at 12/23/2025 11:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 12/23/2025 11:00PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/23/2025 10:55PM

We are currently aware of an issue preventing customers from placing orders on CoinJar Exchange using the web interface. We can confirm trading using the CoinJar Exchange API is operational at this time.

Our team is investigating this issue and working to resolve it as quickly as possible.

We appreciate your patience and will provide updates as soon as more information is available.

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