Outage in CoinTracker
ETH and EVM chain wallets failing to sync for some users
Minor
September 09, 2026 - Started 18 days ago
Official incident page
Official incident page
Incident Report
We've identified an issue causing wallet syncs to fail for some users on Ethereum and other EVM-based chains. Affected users will see a "Sync failed" error in the UI. We're actively working on a fix. Other areas of CoinTracker are not affected. Thanks for your patience - we'll update here as soon as we have more.
Components affected
CoinTracker WebsiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
18 days ago - at 09/10/2026 01:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
18 days ago - at 09/09/2026 07:28PM
We've identified an issue causing wallet syncs to fail for some users on Ethereum and other EVM-based chains. Affected users will see a "Sync failed" error in the UI. We're actively working on a fix. Other areas of CoinTracker are not affected. Thanks for your patience - we'll update here as soon as we have more.
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