Outage in Comeet

Incoming Email Processing Outage

Resolved Major
November 15, 2022 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue with our third party email processing provider that prevents Comeet from creating candidates that were submitted to positions with public email addresses that have the domain @comeetapply.com. Positions with public email addresses that have the domain @applynow.io are not affected.
Components affected
Comeet Resumes Inbox
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/16/2022 08:26AM

Our team has processed all incoming candidate applications and verified that the issue has been resolved. All candidates that were submitted to position public email addresses since the issue was identified should now appear in Comeet.

If you have any questions, please reach out directly to support@comeet.co

MONITORING about 2 years ago - at 11/16/2022 07:04AM

The incoming candidate application email process is back up and fully functioning. Our team is working on processing all incoming candidate submissions from the past 29 hours since the issue was first identified.

Any candidates submitted to public email addresses with the domain @comeetapply.com are expected to appear in Comeet by the end of the day.

IDENTIFIED about 2 years ago - at 11/16/2022 06:38AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 11/15/2022 03:51PM

Our team has identified that the current outage was caused by an issue with our third party email provider. We are working with them to resolve the outage and return the incoming email processing to normal functionality.

INVESTIGATING about 2 years ago - at 11/15/2022 07:55AM

We are currently investigating an issue with our third party email processing provider that prevents Comeet from creating candidates that were submitted to positions with public email addresses that have the domain @comeetapply.com.

Positions with public email addresses that have the domain @applynow.io are not affected.

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