Outage in CometChat

Issues with WebSockets v2 US

Resolved Minor
September 26, 2022 - Started over 2 years ago - Lasted 14 minutes
Official incident page

Need to monitor CometChat outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CometChat, and never miss an outage again.
Start Free Trial

Outage Details

Our Engineering team is investigating an issue with our API/WebSockets. During this time, there could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We apologize for the inconvenience and will share an update once we have more information.
Components affected
CometChat WebSockets (US)
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 09/26/2022 03:41PM

Our Engineering team is investigating an issue with our API/WebSockets. During this time, there could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We apologize for the inconvenience and will share an update once we have more information.

Latest CometChat outages

Disruption in Chat API service in US region - 8 months ago
Issues with WebSockets - almost 2 years ago
Partial Service Disruption - almost 2 years ago
Disruption in Chat API service in EU region - about 2 years ago
Pro - WebSocket Maintenance - US - over 2 years ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook