Outage in CommentSold

Resurfaced: Pusher performance involving live selling https://status.pusher.com/

Resolved Minor
April 05, 2024 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We have confirmed Pusher's outage is region specific. We are working on the best solution to mitigate disruption to our shops and customers.
Components affected
CommentSold /Admin CommentSold App API CommentSold Comment Processing

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/05/2024 06:28PM

This incident has been resolved.

MONITORING almost 2 years ago - at 04/05/2024 05:48PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 04/05/2024 05:24PM

Pusher is currently experiencing an outage. We will continue to monitor performance. This will involve Lives - Overlay banner, customer comments, and admin comments not showing https://status.pusher.com/

MONITORING almost 2 years ago - at 04/05/2024 04:33PM

Pusher Outage Update: Pusher has applied a fix. We will continue to monitor performance. https://status.pusher.com/

INVESTIGATING almost 2 years ago - at 04/05/2024 04:11PM

We are currently investigating this issue.

MONITORING almost 2 years ago - at 04/05/2024 02:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 04/05/2024 02:19PM

We have confirmed Pusher's outage is region specific. We are working on the best solution to mitigate disruption to our shops and customers.

Latest CommentSold outages

Temporary CS outage - 4 months ago
Temporary CS outage - 4 months ago
Third party outage - 10 months ago
Temporary CS outage - about 1 year ago
Increased latency on admin - over 1 year ago

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