Outage in Commercetools Platform Page
Elevated API Error Rates - GCP-EU
Resolved Minor
March 24, 2026 - Started about 2 months ago
- Lasted 12 minutes
Incident Report
Summary AI Generated
The Commercetools Platform experienced elevated 5xx error rates affecting product-related API endpoints in the GCP Europe region for 12 minutes. The engineering team identified the root cause and implemented corrective actions to resolve the issue. The incident was classified as minor and has been resolved with ongoing monitoring in place.
GCP Europe
We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.
Affected endpoints include:
- product related endpoints
We are committed to resolving this as swiftly as possible and will provide further updates shortly.
We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.
Affected endpoints include:
- product related endpoints
We are committed to resolving this as swiftly as possible and will provide further updates shortly.
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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/24/2026 10:00AM
GCP Europe
We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.
Affected endpoints include:
- product related endpoints
We are committed to resolving this as swiftly as possible and will provide further updates shortly.
about 2 months ago - at 03/24/2026 10:29AM
We have identified the cause of the issue and are currently taking corrective actions to resolve it. We are monitoring progress closely and we will provide updates as necessary.
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Elevated API Error Rates - GCP Europe - about 2 months ago
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