Outage in Commercetools Platform Page
CI/CD Build Delays
Resolved Minor
May 06, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
The Commercetools Platform CI/CD pipeline experienced delays for 48 minutes, preventing new builds and deployments while existing deployments remained functional. The issue was caused by a customer's repository activity that triggered an excessive number of CI builds, creating a queue backlog. The platform team cleared the queue and restored normal build functionality, with builds returning to a green state for affected customers.
Our CI/CD pipeline is currently experiencing delays which is preventing new builds and deployments. Deployments of previously successful builds are still functional. Our engineering team is investigating the cause of the issue and is working diligently to restore full service.
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Latest Updates ( sorted recent to last )
5 days ago - at 05/06/2026 10:12AM
Our CI/CD pipeline is currently experiencing delays which is preventing new builds and deployments. Deployments of previously successful builds are still functional. Our engineering team is investigating the cause of the issue and is working diligently to restore full service.
5 days ago - at 05/06/2026 10:41AM
A customer's repository activity triggered a large number of CI builds, causing delays. Our platform is actively working on cleaning the queue. We are already seeing builds return to a green state for many customers. We are continuing to monitor the situation closely to ensure full stability across all accounts.
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