Outage in Commercetools Platform Page
External service causing issues in Frontend Delivery
Resolved Major
May 10, 2026 - Started about 16 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
An external Content Delivery Network (CDN) experienced widespread network issues that impacted Commercetools Platform's Frontend Delivery service for 59 minutes. The incident was identified as originating from the CDN partner (Cloudflare) rather than Commercetools' own infrastructure. The service teams monitored the situation and coordinated with their CDN partner to restore normal operations.
The external service is experiencing network issues affecting our Frontend Delivery. Our teams are closely monitoring the situation and working with our partners to ensure that our services are operating correctly. For more details, you can check the partner's status page: https://www.cloudflarestatus.com/
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Latest Updates ( sorted recent to last )
about 16 hours ago - at 05/10/2026 07:14AM
The external service is experiencing network issues affecting our Frontend Delivery. Our teams are closely monitoring the situation and working with our partners to ensure that our services are operating correctly. For more details, you can check the partner's status page: https://www.cloudflarestatus.com/
about 15 hours ago - at 05/10/2026 07:47AM
We have identified that our services are currently being impacted by a widespread network incident involving our external Content Delivery Network (CDN).
For more details, you can check the partner's status page: https://www.cloudflarestatus.com/
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