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Outage in Common Ninja

Service Disruption Due to Redis Labs Outage

Resolved Major
December 03, 2023 - Started about 2 years ago - Lasted 33 minutes
Official incident page

Incident Report

We are currently experiencing a disruption in our widget services due to an unexpected outage at Redis Labs, our third-party data storage provider. This issue is impacting the functionality of our widgets, leading to reduced performance and availability. Our engineering team is actively working with Redis Labs to resolve this matter as quickly as possible. We apologize for any inconvenience caused and appreciate your patience as we work to restore full service. Please stay tuned for further updates.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/03/2023 04:17PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/03/2023 03:57PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 12/03/2023 03:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 12/03/2023 03:56PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 12/03/2023 03:45PM

We are currently experiencing a disruption in our widget services due to an unexpected outage at Redis Labs, our third-party data storage provider. This issue is impacting the functionality of our widgets, leading to reduced performance and availability. Our engineering team is actively working with Redis Labs to resolve this matter as quickly as possible. We apologize for any inconvenience caused and appreciate your patience as we work to restore full service. Please stay tuned for further updates.

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