Outage in CommPeak

Connectivity issue

Resolved Major
August 24, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
CommPeak VoIP (SIP / RTP)

Need to monitor CommPeak outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/25/2023 11:00AM

We've implemented a change on our infrastructure that reduce the load on network and overcomes the issue. We still continue to monitor the situation.

MONITORING about 2 years ago - at 08/24/2023 03:15PM

We applied a developed workaround and monitoring the results.

MONITORING about 2 years ago - at 08/24/2023 12:36PM

There was a network issue in the Asia region which affected connectivity between our servers. We've detected an increased latency between our servers which caused delays in internal communications between system components. We've applied several workaround solutions and continue to monitor the situation along with working on additional changes in order to prevent this from happening in the futur

MONITORING about 2 years ago - at 08/24/2023 11:51AM

There was a network issue in the Asia region which affected connectivity between our servers. We've detected an increased latency between our servers which caused delays in internal communications between system components. We've applied several workaround solutions and continue to monitor the situation along with working on additional changes in order to prevent this from happening in the future

MONITORING about 2 years ago - at 08/24/2023 10:54AM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 08/24/2023 10:53AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 08/24/2023 10:51AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 08/24/2023 10:20AM

We are currently investigating this issue.

Latest CommPeak outages

TextPeak Outage - 3 months ago
SMS Gateway Outage - 4 months ago
CommPeak.com Availability Issues - almost 2 years ago
Dialer Connectivity Issue - about 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook