Outage in Commure
Scribe Generation Delays
Resolved Minor
June 25, 2026 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
We have confirmed one of our third-party service providers is experiencing an outage, causing disruptions to our platform. We are working with the service provider to obtain resolution timelines and minimize impact.
Components affected
Commure Ambient Commure Note Generation Commure iOS Commure Android Commure Chrome Extension Commure Web App Commure Pro Commure Ambient AITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 06/25/2026 04:40PM
Slowness in transcription completion
MONITORING
about 1 month ago - at 06/25/2026 04:12PM
We have routed all audios to different models and are backfilling.
IDENTIFIED
about 1 month ago - at 06/25/2026 03:55PM
We have confirmed one of our third-party service providers is experiencing an outage, causing disruptions to our platform. We are working with the service provider to obtain resolution timelines and minimize impact.
Latest Commure outages
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Intermittent HCHB Writeback errors - 2 months ago
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