Outage in Commusoft
Traccar service down
Resolved Minor
April 14, 2026 - Started 3 days ago
- Lasted about 9 hours
Incident Report
Our database optimization is taking a bit longer than expected. We're upgrading system capacity to handle our growing fleet and improve long-term performance.Estimated completion: ~2 hours from nowTracking services will resume automatically once complete. All data is safe and being preserved during this process. Thank you for your patience!
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 04/14/2026 02:53PM
Our database optimization is taking a bit longer than expected. We're upgrading system capacity to handle our growing fleet and improve long-term performance.Estimated completion: ~2 hours from nowTracking services will resume automatically once complete. All data is safe and being preserved during this process. Thank you for your patience!
INVESTIGATING
3 days ago - at 04/14/2026 10:15AM
We are currently investigating the traccar service. The data that is sent by the devices would not be lost during this time and will be received when the server comes back up.
IDENTIFIED
3 days ago - at 04/14/2026 10:41AM
The estimated ETA is about 4 hours, i.e. 3.40pm. Fleet Trips would not work during this time. The issue has been identified and fix is in progress
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