Outage in Commvault
Degraded backup performance
Resolved MinorIncident Report
Summary AI Generated
Commvault experienced degraded backup performance affecting a subset of backup jobs across multiple regions, including East US, East US2, West US, Canada Central, France Central, and North Central US. The incident lasted approximately 122 hours, during which impacted backups took longer than normal to complete or were delayed. The issue was resolved on July 14, 2026, with backup performance returning to normal and delayed jobs completing or progressing as expected.
We are currently experiencing degraded backup performance affecting a subset of backup jobs. As a result, some backups may take longer than normal to complete.
Our team is actively working with engineering to identify the root cause and restore normal performance as quickly as possible. We will provide another update as soon as more information becomes available.
We apologize for any inconvenience and appreciate your patience.
Components affected
Commvault East US Commvault France Central Commvault East US2 Commvault Canada Central Commvault North Central US Commvault Canada Central Commvault East US2 Commvault West US Commvault France CentralTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 07/14/2026 03:40PM
Backup performance has returned to normal, and services are operating as expected.
The issue affecting a subset of backup jobs has been resolved. Backup processing is performing within expected parameters, and previously delayed jobs have completed or are progressing normally.
We will continue to monitor the environment closely.
INVESTIGATING
25 days ago - at 07/09/2026 01:43PM
We are currently experiencing degraded backup performance affecting a subset of backup jobs. As a result, some backups may take longer than normal to complete.
Our team is actively working with engineering to identify the root cause and restore normal performance as quickly as possible. We will provide another update as soon as more information becomes available.
We apologize for any inconvenience and appreciate your patience.
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