Outage in Commvault
Job performance
Resolved MinorIncident Report
Summary AI Generated
**Commvault experienced degraded backup job processing performance across multiple regions** — Canada Central, North Central US, West US, France Central, East US, and East US2 — lasting approximately 8.7 days. The issue caused delayed or impaired backup job completion, with queued jobs continuing to experience lag even after corrective actions were applied. The incident was resolved on August 14, 2026, following active monitoring to confirm full recovery.
We have identified the issue affecting backup job processing and implemented corrective actions. Backup jobs are now processing as expected, and we are actively monitoring the environment to confirm continued stability. Some customers may still observe delayed completion for jobs that were previously queued. We will provide a final update once we have confirmed full recovery.
Components affected
Commvault Canada Central Commvault North Central US Commvault West US Commvault France Central Commvault East US Commvault East US2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/14/2026 04:35PM
This incident has been resolved.
INVESTIGATING
18 days ago - at 08/05/2026 11:49PM
We have identified the issue affecting backup job processing and implemented corrective actions. Backup jobs are now processing as expected, and we are actively monitoring the environment to confirm continued stability. Some customers may still observe delayed completion for jobs that were previously queued. We will provide a final update once we have confirmed full recovery.
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